FAQs

Frequently Asked Questions/Policy:

  • Is your apparel ethically made?

    Yes, our appareal is made and printed in sustainable and fair-trade facilities. 


    We only work with factories that can assure auditable standards of safe, fair, legal and humane working conditions to their workers. 


    We take into consideration the workers and the environment as best as we can. 


    Want more information? Please email us at coloralamxshop@gmail.com

  • Do you ship internationally?

    Yes, we do ship internationally. Please email us at coloralamxshop@gmail.com (subject INTERNATIONAL). Please note that an additional shipping cost will be added to your final price and it will take longer for you to receive your order depending on your location.

  • Are your shipping materials environmentally friendly?

    Everything is packaged in a 100% recycled content bag and shipped in a 100% recyclable, biodegradable mailer or box. 


    We also use eco-friendly packaging tape (exept when shipping large posters), which is made from paper with a water based adhesive.

  • How long does shipping take?

    Items are fulfilled within 8 business days (not including holidays or weekends) from when your order is placed. Pre-orders are shipped within 4-6 weeks after order has been placed.


    Please note that the shipping time frames reflect once your items have been processed by USPS. Choosing priority shipping will not expedite the fulfillment process. 

  • Where is my order?

    You will receive an email once your item(s) have been shipped which will provide a tracking number. If for any reason, you did not receive your item, email us at coloralamxshop@gmail.com.


    We are not responsible for lost/stolen packages, or packages damaged by the carrier. Please contact USPS directly for assistance. 

  • What is your return policy?

    We do not offer exchanges, refunds, or returns on any of our items. All sales are final. Please review your order carefully before completing your purchase. 


    If there is a problem with your order (e.g., wrong item or defective prdocut), please contact us within 30 days of purchase. Email us at coloralamxshop@gmail.com.

  • Help! I put the incorrect address on my order.

    Email us ASAP to update the address on your order.


    If your item has shipped, we are not responsible for a lost package due to an incorrect address. If your package is returned to us, we are more than happy to ship out your package, but please note that you will be required to pay for shipping again.

  • Do you offer wholesale options?

    Yes, we offer wholesale on our items (except apparel and artoys). Please feel free to email us at coloralamxshop@gmail.com for more information. 

  • How do I take care of my new t-shirt?

    • Machine wash cold
    • Wash inside out 
    • No bleach or fabric softener 
    • Do not tumble dry
    • Hang dry
  • Can I cancel my pre-order?

    Yes, you can cancel an order up until the closing date of the pre-order. 

  • Any other questions?

    Please feel free to email us at coloralamxshop@gmail.com

Size chart for women t-shirts

Measurements XSM SML MED LRG XLG
Body Width (inches) 18 19 20 20-3/4 21-3/4
Body Length (inches) 25 25-1/2 25-3/4 26-1/4 26-1/2

Please note measurements can vary within 1 inch, this is within our tolerance.

Size chart for unisex/men's t-shirts

Measurements SML MED LRG XLG 2XL 3XL
Body Width (inches) 18-1/2 20-1/2 22-1/4 24 25-1/4 26-3/4
Body Length (inches) 28 29-1/2 31 32-1/4 33 33-1/2

Please note measurements can vary within 1 inch, this is within our tolerance.

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